Batam City Hotel Nagoya, Nagoya ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Komp. Penuin Centre Blok Ob No. 1 -7, Nagoya, Indonesia, 29211

Batam City Hotel is known for its comfortable accommodations and excellent service, making it a favored choice for travelers to Batam Island. The hotel is situated conveniently, a short drive from major ferry terminals and Hang Nadim Airport. Its blend of Indonesian and Western cuisine in the dining area attracts diverse guests, while its close proximity to shopping areas and cultural sites enhances its appeal. This elegant hotel caters particularly to business travelers in the larger Singapore area.

Location

Batam City Hotel is strategically located, with a 30-minute drive to both Ferry Terminals and a 45-minute drive from Hang Nadim Airport. Major shopping centers like BCS Mall and Nagoya Hill Shopping Mall are within a short distance. Nearby attractions include local cultural sites such as Tua Pek Kong Temple and Maha Vihara Duta Maitreya Buddhist Temple. This advantageous location allows guests to explore the wonders of Batam Island easily.

Rooms

Batam City Hotel offers a variety of air-conditioned rooms, including suites and double rooms, outfitted with modern amenities. Rooms come equipped with a flat-screen TV, minibar, electric kettle, and free toiletries. Certain units feature a seating area, ensuring comfort during the stay. All accommodations are designed to provide a homely atmosphere, reflecting the hotel’s commitment to guest satisfaction.

Eat & Drink

The hotel's on-site restaurant, Edelweiss, serves an array of Indonesian and Western dishes, providing guests with a taste of local and international cuisine. A complimentary breakfast is served in the common area, offering a convenient start to the day. Guests are welcome to enjoy their meals in a comfortable setting while taking in the hotel's inviting ambiance. The restaurant is popular for both casual dining and meals for business travelers.

Leisure & Business

Guests at Batam City Hotel can take advantage of complimentary WiFi access throughout the property. The hotel features a garden where visitors can relax and unwind after a busy day. Business travelers will find the facilities accommodating, with services tailored to meet the needs of corporate guests. The hotel’s proximity to various commercial areas makes it ideal for those traveling for work.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier Room

Max:

2 persons

22 m²

Bed options:

1 Double bed

City view

Shower

Air conditioning

room details

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Deluxe Double Room

Max:

2 persons

21 m²

Bed options:

1 Double bed

City view

Shower

Air conditioning

room details

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Executive Room

Max:

2 persons

25 m²

Bed options:

1 Double bed

City view

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

Nagoya3700 ft

Airports

Hang Nadim (BTH) 10.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Accommodations

“The room was nicely prepared and had all the essential amenities we needed for a relaxing stay.” view full review

Refreshing Showers

“I appreciated the well-maintained shower system, which provided a refreshing and invigorating experience throughout my stay.” view full review

Inviting Space

“The living area was cozy and comfortable, perfect for unwinding after a day of activities.” view full review

Great Kitchenette

“The self-catering facilities were a big plus, allowing us to prepare our own meals and feel at home.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Fire extinguishers

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Stores/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities

Spa & Leisure

Karaoke
Night club
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage

Room features

Air conditioning
Sitting area
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Komp. Penuin Centre Blok Ob No. 1 -7, Nagoya, Indonesia, 29211

Map view

Komp. Penuin Centre Blok Ob No. 1 -7, Nagoya, Indonesia, 29211

City landmarks

Pagoda

Tua Pek Kong Temple

5200 ft

Shopping Area

Nagoya Hill Shopping Mall

1.5 mi

Teluk Tering

Welcome To Batam Monument

2600 ft

Mosque

Jabal Arafah Mosque

1.3 mi

Batu Selicin

Pasar Penuin Wet Market

3000 ft

Nagoya Citywalk blok Northwalk A no. 1

Funworld Nagoya Citywalk Batam

3700 ft

Mall

JC Supermarket

2300 ft

Shopping Area

Nagoya City Walk

3800 ft

Shopping Area

Diamond City Mall

4000 ft

Jl. Komp. Penuin Centre Blok S No.2-3

Serenity Massage Spa and Reflexology

2700 ft

Mall

Nagoya Hill

4500 ft

Shopping Area

Nagoya IT Center

3200 ft

Dora Sinaga

3400 ft

Delta Spa & Health Club Batam

1.5 mi

Jalan Harbour Bay

1.6 mi

Pagoda

Maha Vihara Duta Maitreya Monastery

1.7 mi

Spa Center

GO Massage Batam

1.0 mi

Night club

No Name

1.1 mi

Pagoda

Pura Agung Amerta Bhuana

1.6 mi

Jl. Kuda Laut

Bukit Senyum

1.7 mi

Jl. Gajah Mada No.3

Pura Agung Amerta Bhuana Batam

1.6 mi

Harbour Bay Ferry

1.6 mi

Jl. Gajah Mada

Samudra Dharma Temple

1.9 mi

Beach

Pantai Stress

2.0 mi

Love Hill

2.3 mi

Jl. Bengkong Laut

Golden City Night Market

2.2 mi

Island

Mubut Darat Island

2.3 mi

Island

Putri Island

2.3 mi

Nearby

Mall

BCS Mall

1800 ft

BatamAdvisor

1000 ft

Restaurants

Malaya Cafe BCS Mall

1600 ft

Jl. Bunga Raya Batam City Square Mall (BCS)

Byza Cafe BCS Mall

1700 ft

Jl. Bunga Raya Batam City Square Mall (BCS)

Gadeno -BCS Mall

1700 ft

Jl. Bunga Raya Batam City Square Mall (BCS) 3rd Floor

Lee's Cafe & Bar

3100 ft

Jl. Pembangunan Ruko Penuin Center Blok JA 1-2

Bebek Goreng H. Slamet Cab. Kartosuro

600 ft

Jl. Bunga Raya no. 61 Depan BCS Mall

Shaburi & Kintan Buffet

3400 ft

Jl. Pembangunan Grand Batam Shopping Centre

Kentucky Fried Chicken

1300 ft

Jl. Bunga Raya

Hongkong Town

2600 ft

Jl. Bunga Raya BCS Mall 3rd level

Sari Eco

3200 ft

Jl. Raden Patah 6

Resto Garpu Merah

3700 ft

Kompleks Batam Park Blok B no. 7-8 Near Acacia and Rasa-Rasa

Windsor Bar & Cafe

4400 ft

Jl. Imam Bonjol Ruko Windsor Central Blok D No. 8

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

Spacious room

Comfortable beds

Poor dining options

Shuttle service issues

6.6/10

Nice

Rooms

7.3

Location

8.0

Service

7.0

Dining

5.6

Ava

United Kingdom, December 2024

6.0/10

I have stayed at this hotel multiple times, and while I loved its cleanliness and location, my last experience was marred by a strong cigarette smell in the room. The staff at check-in was friendly and efficient, and breakfast was simple yet adequate. However, I faced issues with the room's smell and responsiveness from the reception team, which left me quite disappointed.

Rooms

5.0

During my recent stay, the room had a significant cigarette smell, which was uncomfortable as a non-smoker. I had to endure an unpleasant odor not just in the room but also in my clothes and towels.

Service

5.0

The reception staff were friendly, but attempts to contact them for room changes went unanswered, which was frustrating.

Location

9.0

The location is excellent, close to amenities and shopping, making it quite convenient.

Dining

7.0

Breakfast was simple but satisfactory. It could use more variety, but what they served was decent.

Facilities

6.0

The hotel is equipped with basic facilities but lacks a few amenities that could enhance the stay.

Theodore

United Kingdom, October 2024

7.0/10

My stay at the hotel was a mixed bag. While the spacious and clean room made for a comfortable stay, the dining experience was quite lacking. I also had some issues with the shuttle service, which added to my frustration. Overall, it's a decent place for the price, but there are areas that definitely need improvement.

Rooms

9.0

The junior suite was clean, neat, and spacious, which I loved. The beds were extremely comfortable, making it hard to wake up in the morning.

Service

6.0

Service was generally friendly, but I did notice some inefficiencies, particularly with the late shuttle pickup and a lack of immediate assistance.

Location

9.0

The location is great, just a short distance from BCS Mall and surrounded by plenty of massage centers. It was very convenient for shopping and exploring.

Dining

5.0

Breakfast was disappointing with limited choices and items that ran out quickly. I wish there had been a more substantial variety.

Facilities

6.0

The basic amenities were alright, but nothing stood out as particularly impressive or luxurious.

Spacious room

Poor dining options

Stella

United Kingdom, September 2024

5.2/10

Rooms

Service

Location

Dining

Facilities

Chris

United States of America, September 2024

8.4/10

I had a great experience at this hotel, from the spacious and clean rooms to the friendly staff who were always ready to help. The location is fantastic, with easy access to shopping malls and delicious food nearby. However, the breakfast could use some improvement, as the options were somewhat limited and ran out quickly. Overall, the hotel offers good value for money, but there are minor areas for improvement.

Rooms

9.0

The junior suite was immaculate, spacious, and comfortable, making it feel like a home away from home. The kids loved the setup, and we all slept well.

Service

10.0

The staff were incredibly friendly and approachable, from the reception to maintenance. They certainly made our stay pleasant and memorable.

Location

10.0

The hotel is located just a short walk to our favorite shopping mall, and there are plenty of good eateries within reach, including a kopitiam that serves amazing food.

Dining

5.0

Breakfast was average; some items were running low when we arrived, and the selection wasn’t as extensive as I had hoped.

Facilities

8.0

The hotel had good amenities, including reliable air conditioning and a clean environment, which added to our overall comfort.

Spacious rooms

Limited breakfast options

Joseph

United States of America, August 2024

7.2/10

I had a pleasant stay at this hotel, with clean and spacious rooms that my kids loved. The location is convenient, just a short walk from the mall. The friendly staff really made our stay enjoyable, but the dining experience fell short, especially breakfast. Overall, great value for the price, but the room service could definitely use improvement.

Rooms

9.0

The junior suite was clean, neat, and incredibly comfortable. It was spacious enough for my family, and we all had a good night's sleep.

Service

8.0

The staff were exceptionally friendly and approachable, which made our stay even better. Room service, however, could use a bit of work as our lunch from the room was subpar.

Location

8.0

The hotel is ideally located near the mall, making shopping incredibly convenient. While the surrounding area could be more appealing, it served our needs well.

Dining

5.0

The complimentary breakfast was quite decent, but I missed it a couple of times due to how comfortable the beds were. Room service food quality left a lot to be desired.

Facilities

6.0

The hotel facilities were satisfactory, but the bathrooms showed signs of age and could benefit from maintenance.

Owen

United Kingdom, August 2024

6.2/10

This hotel offers decent value for money with spacious rooms and friendly staff. However, the cleanliness could definitely use some improvement, and the dining experience left a lot to be desired. The location is convenient if you want to access the nearby mall, but the surrounding area doesn’t offer much to see or do.

Rooms

6.0

The rooms were surprisingly spacious, although there were cleanliness issues and signs of wear. The heating in the bathroom didn't work well.

Service

7.0

The service was quick and efficient, but there were some misunderstandings regarding the spa services and extra charges at checkout.

Location

7.0

The hotel is within walking distance to a mall, but the immediate surroundings aren't very appealing.

Dining

5.0

Breakfast was quite limited and not very replenished, leaving us disappointed with our options.

Facilities

6.0

The hotel includes basic facilities like Wi-Fi and cable TV, but the bathrooms were outdated and could use more maintenance.

Tommy

United States of America, August 2024

6.8/10

The hotel is conveniently located within walking distance of the Mall, which is great. The rooms are spacious, clean, and equipped with all the basic amenities, plus complimentary snacks. However, the bathrooms feel a bit outdated and need some attention. While the staff is friendly and welcoming, I had a frustrating experience regarding the spa services and an unexpected charge during checkout.

Rooms

8.0

The rooms are quite big and clean, with all the basic amenities including a fridge and complimentary snacks.

Service

7.0

The hotel staff is very friendly and eager to assist, though there were some misunderstandings about the spa services.

Location

6.0

The hotel is located within walking distance from the Mall, although the surrounding area isn't very appealing.

Dining

7.0

The complimentary breakfast offered is quite decent.

Facilities

6.0

The hotel has a spa, but make sure to clarify any charges beforehand to avoid surprises.

Dick

United States of America, August 2024

6.2/10

I had a mixed experience at the hotel. While the rooms were quite spacious and comfortable, I ran into a few issues with cleanliness and amenities. The free shuttle service was a nice touch, but check-out could be improved. The breakfast was also lacking in variety and availability. Overall, it's a budget-friendly option, but there are definitely areas for improvement.

Rooms

7.0

The rooms were spacious and comfortable, but I found an earbud next to the bed, which was disappointing. Overall, they exceeded my expectations in size.

Service

6.0

The reception staff were generally helpful, but the pickup service had some delays. Also, I had to request missing amenities upon check-in.

Location

7.0

The hotel is conveniently located near a mall and several eateries, but the surrounding area isn't particularly inviting.

Dining

5.0

Breakfast was a letdown with limited options and not being refilled adequately.

Facilities

6.0

The hotel did have basic amenities but needed better maintenance, especially in the bathrooms.