The hotel offers amenities for your comfortable stay and unforgettable experiences
Decent Breakfast
“The breakfast spread was quite good, and I appreciated that they accommodated my request for eggs cooked to my liking.” view full review
Helpful Staff
“The staff was always ready to assist with any queries, making my stay more enjoyable and stress-free.” view full review
Great Walks Nearby
“I loved taking leisurely strolls to nearby amenities, everything was just a short distance away!” view full review
Comfortable Rooms
“The room was well-maintained and perfect for relaxation after a long day exploring the area.” view full review
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Fire extinguishers
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Shops/Commercial services
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Spa & Leisure
Karaoke
Night club
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Room features
Air conditioning
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Show more
Location
Komp. Penuin Centre Blok Ob No. 1 -7,
Nagoya,
Indonesia,
29211,
Riau Islands
Map view
Komp. Penuin Centre Blok Ob No. 1 -7,
Nagoya,
Indonesia,
29211,
Riau Islands
City landmarks
Pagoda
Tua Pek Kong Temple
1.6
km
Shopping Area
Nagoya Hill Shopping Mall
2.4
km
Teluk Tering
Welcome To Batam Monument
770 m
Mosque
Jabal Arafah Mosque
2.2
km
Batu Selicin
Pasar Penuin Wet Market
910 m
Nagoya Citywalk blok Northwalk A no. 1
Funworld Nagoya Citywalk Batam
1.1
km
Mall
JC Supermarket
680 m
Shopping Area
Nagoya City Walk
1.1
km
Shopping Area
Diamond City Mall
1.2
km
Jl. Komp. Penuin Centre Blok S No.2-3
Serenity Massage Spa and Reflexology
810 m
Mall
Nagoya Hill
1.4
km
Shopping Area
Nagoya IT Center
960 m
Dora Sinaga
1.0
km
Delta Spa & Health Club Batam
2.4
km
Jalan Harbour Bay
2.5
km
Pagoda
Maha Vihara Duta Maitreya Monastery
2.7
km
Spa Centre
GO Massage Batam
1.7
km
Night club
No Name
1.8
km
Pagoda
Pura Agung Amerta Bhuana
2.6
km
Jl. Kuda Laut
Bukit Senyum
2.7
km
Jl. Gajah Mada No.3
Pura Agung Amerta Bhuana Batam
2.6
km
Harbour Bay Ferry
2.6
km
Jl. Gajah Mada
Samudra Dharma Temple
3.1
km
Beach
Pantai Stress
3.2
km
Love Hill
3.6
km
Jl. Bengkong Laut
Golden City Night Market
3.5
km
Island
Mubut Darat Island
3.6
km
Island
Putri Island
3.6
km
Nearby
Mall
BCS Mall
530 m
BatamAdvisor
290 m
Restaurants
Malaya Cafe BCS Mall
470 m
Jl. Bunga Raya Batam City Square Mall (BCS)
Byza Cafe BCS Mall
500 m
Jl. Bunga Raya Batam City Square Mall (BCS)
Gadeno -BCS Mall
500 m
Jl. Bunga Raya Batam City Square Mall (BCS) 3rd Floor
Lee's Cafe & Bar
930 m
Jl. Pembangunan Ruko Penuin Center Blok JA 1-2
Bebek Goreng H. Slamet Cab. Kartosuro
180 m
Jl. Bunga Raya no. 61 Depan BCS Mall
Shaburi & Kintan Buffet
1.0
km
Jl. Pembangunan Grand Batam Shopping Centre
Kentucky Fried Chicken
380 m
Jl. Bunga Raya
Hongkong Town
780 m
Jl. Bunga Raya BCS Mall 3rd level
Sari Eco
960 m
Jl. Raden Patah 6
Resto Garpu Merah
1.1
km
Kompleks Batam Park Blok B no. 7-8 Near Acacia and Rasa-Rasa
Windsor Bar & Cafe
1.3
km
Jl. Imam Bonjol Ruko Windsor Central Blok D No. 8
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Spacious room
Comfortable beds
Poor dining options
Shuttle service issues
6.6/10
Nice
Rooms
7.3
Location
8.0
Service
7.0
Dining
5.6
Guest reviews
6.6/10
based on 14 reviews
7.1
7.1/10 based on 261 reviews
Ava
United Kingdom,
December
2024
6.0/10
I have stayed at this hotel multiple times, and while I loved its cleanliness and location, my last experience was marred by a strong cigarette smell in the room. The staff at check-in was friendly and efficient, and breakfast was simple yet adequate. However, I faced issues with the room's smell and responsiveness from the reception team, which left me quite disappointed.
Rooms
5.0
During my recent stay, the room had a significant cigarette smell, which was uncomfortable as a non-smoker. I had to endure an unpleasant odor not just in the room but also in my clothes and towels.
Service
5.0
The reception staff were friendly, but attempts to contact them for room changes went unanswered, which was frustrating.
Location
9.0
The location is excellent, close to amenities and shopping, making it quite convenient.
Dining
7.0
Breakfast was simple but satisfactory. It could use more variety, but what they served was decent.
Facilities
6.0
The hotel is equipped with basic facilities but lacks a few amenities that could enhance the stay.
Theodore
United Kingdom,
October
2024
7.0/10
My stay at the hotel was a mixed bag. While the spacious and clean room made for a comfortable stay, the dining experience was quite lacking. I also had some issues with the shuttle service, which added to my frustration. Overall, it's a decent place for the price, but there are areas that definitely need improvement.
Rooms
9.0
The junior suite was clean, neat, and spacious, which I loved. The beds were extremely comfortable, making it hard to wake up in the morning.
Service
6.0
Service was generally friendly, but I did notice some inefficiencies, particularly with the late shuttle pickup and a lack of immediate assistance.
Location
9.0
The location is great, just a short distance from BCS Mall and surrounded by plenty of massage centers. It was very convenient for shopping and exploring.
Dining
5.0
Breakfast was disappointing with limited choices and items that ran out quickly. I wish there had been a more substantial variety.
Facilities
6.0
The basic amenities were alright, but nothing stood out as particularly impressive or luxurious.
Spacious room
Poor dining options
Stella
United Kingdom,
September
2024
5.2/10
Rooms
Service
Location
Dining
Facilities
Chris
United States,
September
2024
8.4/10
I had a great experience at this hotel, from the spacious and clean rooms to the friendly staff who were always ready to help. The location is fantastic, with easy access to shopping malls and delicious food nearby. However, the breakfast could use some improvement, as the options were somewhat limited and ran out quickly. Overall, the hotel offers good value for money, but there are minor areas for improvement.
Rooms
9.0
The junior suite was immaculate, spacious, and comfortable, making it feel like a home away from home. The kids loved the setup, and we all slept well.
Service
10.0
The staff were incredibly friendly and approachable, from the reception to maintenance. They certainly made our stay pleasant and memorable.
Location
10.0
The hotel is located just a short walk to our favorite shopping mall, and there are plenty of good eateries within reach, including a kopitiam that serves amazing food.
Dining
5.0
Breakfast was average; some items were running low when we arrived, and the selection wasn’t as extensive as I had hoped.
Facilities
8.0
The hotel had good amenities, including reliable air conditioning and a clean environment, which added to our overall comfort.
Spacious rooms
Limited breakfast options
Joseph
United States,
August
2024
7.2/10
I had a pleasant stay at this hotel, with clean and spacious rooms that my kids loved. The location is convenient, just a short walk from the mall. The friendly staff really made our stay enjoyable, but the dining experience fell short, especially breakfast. Overall, great value for the price, but the room service could definitely use improvement.
Rooms
9.0
The junior suite was clean, neat, and incredibly comfortable. It was spacious enough for my family, and we all had a good night's sleep.
Service
8.0
The staff were exceptionally friendly and approachable, which made our stay even better. Room service, however, could use a bit of work as our lunch from the room was subpar.
Location
8.0
The hotel is ideally located near the mall, making shopping incredibly convenient. While the surrounding area could be more appealing, it served our needs well.
Dining
5.0
The complimentary breakfast was quite decent, but I missed it a couple of times due to how comfortable the beds were. Room service food quality left a lot to be desired.
Facilities
6.0
The hotel facilities were satisfactory, but the bathrooms showed signs of age and could benefit from maintenance.
Owen
United Kingdom,
August
2024
6.2/10
This hotel offers decent value for money with spacious rooms and friendly staff. However, the cleanliness could definitely use some improvement, and the dining experience left a lot to be desired. The location is convenient if you want to access the nearby mall, but the surrounding area doesn’t offer much to see or do.
Rooms
6.0
The rooms were surprisingly spacious, although there were cleanliness issues and signs of wear. The heating in the bathroom didn't work well.
Service
7.0
The service was quick and efficient, but there were some misunderstandings regarding the spa services and extra charges at checkout.
Location
7.0
The hotel is within walking distance to a mall, but the immediate surroundings aren't very appealing.
Dining
5.0
Breakfast was quite limited and not very replenished, leaving us disappointed with our options.
Facilities
6.0
The hotel includes basic facilities like Wi-Fi and cable TV, but the bathrooms were outdated and could use more maintenance.
Tommy
United States,
August
2024
6.8/10
The hotel is conveniently located within walking distance of the Mall, which is great. The rooms are spacious, clean, and equipped with all the basic amenities, plus complimentary snacks. However, the bathrooms feel a bit outdated and need some attention. While the staff is friendly and welcoming, I had a frustrating experience regarding the spa services and an unexpected charge during checkout.
Rooms
8.0
The rooms are quite big and clean, with all the basic amenities including a fridge and complimentary snacks.
Service
7.0
The hotel staff is very friendly and eager to assist, though there were some misunderstandings about the spa services.
Location
6.0
The hotel is located within walking distance from the Mall, although the surrounding area isn't very appealing.
Dining
7.0
The complimentary breakfast offered is quite decent.
Facilities
6.0
The hotel has a spa, but make sure to clarify any charges beforehand to avoid surprises.
Dick
United States,
August
2024
6.2/10
I had a mixed experience at the hotel. While the rooms were quite spacious and comfortable, I ran into a few issues with cleanliness and amenities. The free shuttle service was a nice touch, but check-out could be improved. The breakfast was also lacking in variety and availability. Overall, it's a budget-friendly option, but there are definitely areas for improvement.
Rooms
7.0
The rooms were spacious and comfortable, but I found an earbud next to the bed, which was disappointing. Overall, they exceeded my expectations in size.
Service
6.0
The reception staff were generally helpful, but the pickup service had some delays. Also, I had to request missing amenities upon check-in.
Location
7.0
The hotel is conveniently located near a mall and several eateries, but the surrounding area isn't particularly inviting.
Dining
5.0
Breakfast was a letdown with limited options and not being refilled adequately.
Facilities
6.0
The hotel did have basic amenities but needed better maintenance, especially in the bathrooms.
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